The 7 Most Common
Marketing Mistakes
When marketing your product or service,
you need to have a firm understanding of your audience, the message you want
to deliver, the offer you're willing to make, and the optimal timing for
your marketing campaign.
Too often novice marketers,
even marketing veterans, make costly mistakes that result in poor performance
of their marketing campaign. Common marketing mistakes can be avoided with
adequate planning, attention to detail, and ongoing measurement and evaluation.
If you're considering a traditional
marketing campaign, an Internet marketing campaign, or something
that's never been tried before, be sure to avoid these common marketing
mistakes.
1. Timing.
You may have a great list, a fantastic offer, and even a well designed marketing
piece, but if your timing is off, so too will be your results. As an experienced
marketer, I have seen some very expensive marketing campaigns that were
very compelling but failed to produce results. This is because the campaign
reached consumers at a time in which they had no interest in buying the
product. For example, trying to sell snow shovels in July would not be
considered good timing.
2. Failure to Test Your Headline.
As the first thing your prospect usually reads, the headline is essential for
luring your prospective buyer into the message, your offer, and the action
you want them to take. Regardless of the medium, you should continually
test your headlines (or subject lines) by running split tests and evaluating
response. This ensures that your marketing message attracts the largest
number of prospective buyers.
3. Failure to Test Your Offer.
In direct marketing, the offer is directly correlated to 40% of your
response. If you have the right offer, people respond. There are
other factors to consider as well, but providing a compelling offer
is required in most instances. Offers can range from discounts to "hurry while supplies last",
but the commonality remains. Test your offers for optimizing response.
4. Having a Good List.
Having the best offer and award-winning design is not enough. For many types
of marketing campaigns, success is directly tied to having a targeted list.
With today's sophisticated list generation tools, you can acquire lists
that are highly segmented based on demographics, psychographics, buying
behavior, and many other characteristics. The key here is not to be penny
wise and pound foolish. If you're wondering where to invest your marketing
dollars, spend them on developing a good house list (names you acquire
on your own) or by renting/purchasing a well segmented marketing list.
5. Relying on a Single Communication.
On average, consumers are hit with over 2,000 marketing messages everyday.
In fact, recent studies have indicated that consumers need to see your
marketing message an average of 12 times before they take notice. If there
is any truth to the claim in part or in whole, it means that you must communicate
to prospects on a regular basis. Placing a single ad in the newspaper or
sending a single email cannot deliver effective results. Determine the
media that prospects use to gather information and develop an ongoing campaign
that works within your budget.
6. Not Measuring Campaign Effectiveness.
Over time, your business is going to do a lot of marketing. Even if you are
a small business wondering how you're going to communicate to a prospective
audience, you're going to eventually have some type of communication. Regardless
of the marketing campaign size or expense, you need to track your results.
This can be done with a simple spreadsheet or a multi-million dollar CRM
system. The bottom line is you need to record what works and what doesn't
so that you can improve your results in the future.
7. Failure to Continue the Dialogue.
After consulting for a number of large companies, I'm still amazed at how many
fail to communicate to customers on an ongoing basis. Often times, consumers
or businesses only hear from the seller when its time to buy again. If
you have an established customer base, chances are you've worked hard to
acquire them. You should be spending some of your marketing budget to retain
them. Be sure to open a dialogue with customers, solicit their feedback,
and communicate with them regularly. This will help to build your business
over the long-term.
If you're new to marketing,
have experience as a marketing professional, or simply want to improve your
current marketing results, be sure to learn from the mistakes of others.
To be successful, continually work towards improving your marketing effectiveness.
Avoid the 7 most common marketing mistakes, and you're on your way to delivering
tangible results.
About the Author: Michael Fleischner
is the founder and President of MarketingScoop.com. Visit http://www.MarketingScoop.com for further
details.